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Feefo is a third party software for reviews.  We use Feefo as we want to be as transparent as possible.

All of the reviews here, good and bad, are genuine and unaltered.

For every client who comes to Vixen &  Blush, we always seek to impress, and provide a 5 star service.  If a client feels that they have feedback either positive or negative, we always listen and seek to resolve any issues.

Score

Customer Comment

Service:

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I’ve been getting extensions from Vixen & Blush for almost a year and a half, and am always thrilled with the service and results I get.

The hair itself is of a really high quality, and no matter how much my shade changes in between refits, the team always manages to make an exact colour match.

The team is really good at steering you in the right direction in terms of length; when I first went in, I had pretty short hair and wanted to go super long, but was strongly advised not to, in order to achieve a natural look. So I went with their advice, and they were of course, absolutely correct; had I gone longer, the end result would have looked terrible, so I’ve simply slowly increased the length of my extensions as my natural grows longer.

The fitting of the hair itself is always great, the positioning of the extensions comfortable and discreet, and in all my refits I’ve only ever had one single extension come loose, which is incredible.

And lastly, the cut at the end of the fitting is always so good, the team always blends the extensions in perfectly, giving such a natural result. No one has ever realised that I have hair extensions, and are shocked when I tell them, which says it all really!

This place is fab. They get everything spot on, every time. I won’t ever go anywhere else for my extensions, and would encourage anyone I know to come to Vixen & Blush for theirs.

Service:

++

Always love getting my hair done here, everyone is so friendly and the hair is so gorgeous and soft! When it is taken out there is no damage to my hair - my hairdresser said you can't even tell I wear extensions normally! When I tell anyone I wear extensions whilst they are in they are shocked and no one can ever tell. Would 100% recommend, so worth investing in your hair.

Service:

++

I had the tape hair extensions and absolutely love it!
I finally have the volume I wanted and it looks so natural. Thank you for doing such an amazing job.

My only problem is that I think I’ll be addicted!

Service:

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I’ve been using the services of Vixen and Blush for the past 2.5 years non stop and trust them completely with my hair. They really are the best at what they do!

Service:

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Amazing quality hair and friendly approachable staff. Everyone comments on how beautiful my hair looks without realizing that it’s extendions! Very discrete bonds

Service:

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Love my new hair! Sam done an amazing job, blended nicely and looks really natural!

Service:

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Had a lovely experience at vixen and blush. Painless and smooth! I love my new hair extensions.. they look natural! Which is what I wanted to achieve. The colour match was spot on! Will be back soon x

Service:

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Ellie, my stylist was absolutely amazing. This was my first experience with extensions and she took time and care to ensure the best fit for me. We decided with the ring extensions.

At my fitting appointment Ellie was so professional. She matched my extensions brilliantly to my hair. She even noticed variations in my colour towards the ends and incorporated that subtly into the overall application. My hair turned out gorgeous.

This experience is by far the best thing I’ve done for myself. I am so happy! Thank you Ellie.

Service:

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I’m so in love with my hair extensions! I had a full head done and I wanted mermaid hair, so we went for 20”! The colour match is insane and the girls at the Hoxton brand are lovely. I’ll definitely be coming back again 🙂

Service:

++

I had such great experience with this salon!

Natasha was so helpful pre-consultation and after and then Sam completely put me at ease when I went into the salon, plus did such a great job of my hair.

So many people can’t believe how natural my hair looks especially because my hair was so short when I came in.

I wouldn’t hesitate recommending this service to anyone!

Service:

++

Love V&B. The team are amazing. And just do fantastic work.

Service:

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My hair has never looked so great!! The girls at the Oxford salon were just incredible

Service:

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Absolutely love my hair extensions. Lovely atmosphere, friendly staff.
Always a professional caring opinion on what’s best for my hair.

Service:

-

I have been here several times and have always loved my hair. However this time around, when I had my hair highlighted it was a lot darker than the previous times I have had it coloured here before.

I was asked if I liked the colour of my previous extensions which I did - the new hair unfortunately is a lot darker than expected. Also, I asked for 20" hair and it got cut rather short to make it look more natural. In which case I should have been advised to have had 16" or 18".

This time I have been very disappointed, as I travel a long way to come & paid a lot of money.


On 28-Mar-2019 the supplier responded:
To follow up on this feedback, I called Poppy and invited her back into the salon.  We are always available to our clients in this way to follow up in person.  

Poppy did not want to come back to the salon as she lives far away and had a holiday planned.

Over the course of our call, Poppy decided she was happy to have a partial refund of - £40 to cover the difference in length.  She has also decided to go elsewhere for her colour service next time, as we did carry out the same colour as on previous appointments so she feels she could get a more successful colour by going to our neighbouring salon and then having time to assess that properly before coming back to us for her hair extensions.  She was offered a refund for her colour service but declined.

We hope to see you soon Poppy and I am glad we have a plan for a way forward.

Best Wishes

Sarah 

Service:

++

Absolutely love my extentions! Colour matched exactly and fitted perfectly. Professional and friendly service.

Service:

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Fantastic job as always.

Service:

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Great extensions, lovely girls in the salon

Service:

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Love vixen and blush, I always feel like Kylie (who does my hair) always makes sure it's exactly how I want it. I feel great and I see other ladies looking like they've just stepped out of an advert as they leave. Wouldn't go anywhere else.

Service:

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These extensions have honestly changed my life. My hair is very fine and I have always been very unhappy with it and unable to do much with it. The girls fittted the extensions in my hair in places specific to what i wanted the end result to be and the results are just fantastic - it has given me so much confidence and I can’t imagine my hair without them!